My Oracle Support Banner

OTL: Template Project And Task Disappear Upon Update (Doc ID 1982941.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Time and Labor - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms


When creating a template with projects and payroll timecard data, after saving and reopening the project and task are not displayed in the timecard template


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Utilize the seeded Self Service Timecard responsibility
2. Employee creates a template with Project, Task, and Type on the template
3. Employee saves then tries to Update  template.
4. Reopen the template and the Projects and Tasks fields are empty
5. If you utilize the same template in Self Service it creates the template with Project, Task, and Type, the timecard layout is customized
6. When utilizing the seeded timecard layouts the same issue occurs


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.