Pricing Is Not Working based on the Price List In The Charges Tab Within Service Request
Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.
Entering the item for the first time with a Price List in Charges tab does not reflect the correct price in the Totals.
Re-entering the Price List name in the Pricing Rules tab, reflects a price for the item.
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