Current Dependent and Ex-Employee Record Returning Twice on 834 Extract (Doc ID 1984045.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On 12.0.3 version in Oracle Advanced Benefits,


When running the 834 Extract an ex-employee and dependent are shown twice.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. View Requests
2. Run the Extract Process.

 

Cause

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