Email Cover Letter Received With A Broken Image and a Red X

(Doc ID 1984205.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Create an email cover letter with an image selected from Oracle Content Manager. When receiving the email in Outlook only text is displayed and the image is broken and appears as a Red X

Note that the profile option "AMS: Server URL" is already set correctly <http://host_server_name:port_number>.


Cause

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