Need to Apply Credit Memo to An Invoice More Than Once
(Doc ID 1984488.1)
Last updated on JANUARY 28, 2022
Applies to:
Oracle iReceivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When trying to apply a credit memo to an Invoice more than once, gives an error message:
APP-AR-11651 : You have paid the same Invoice Twice.
The requirement is to be able to adjust a particular credit memo to an Invoice in monthly installments. Therefore, need the functionality to be such that system should not restrict you from doing multiple applications to a single Invoice. The Invoice should be able to be adjusted or credited in monthly installments. Using a different credit memo each time or unapply and then re-apply is not effective everytime. Therefore, the system should allow the application of a credit memo to an Invoice multiple times.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
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| References |