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Need to Apply Credit Memo to An Invoice More Than Once (Doc ID 1984488.1)

Last updated on NOVEMBER 26, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to apply a credit memo to an Invoice more than once, gives an error message:

APP-AR-11651 : You have paid the same Invoice Twice.

The requirement is to be able to adjust a particular credit memo to an Invoice in monthly installments.  Therefore, need the functionality to be such that system should not restrict you  from doing multiple applications to a single Invoice.  The Invoice should be able to be adjusted or credited in monthly installments.  Using a different credit memo each time or unapply and then re-apply is not effective everytime.  Therefore, the system should allow the application of a credit memo to an Invoice multiple times.

Changes

 

Cause

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