OTM Continues to Rate Shipment Even Though Unable to Calculate a Valid Distance
(Doc ID 1984980.1)
Last updated on JULY 06, 2020
Applies to:Oracle Transportation Management - Version 6.3.3 to 6.3.5 [Release 6.3]
Information in this document applies to any platform.
A Rate Record is configured with a Rate Cost based on distance.
During the evaluation of this rate, if the distance fails to calculate for a known reason (i.e. 3rd party software such as PcMiler/MileMaker returning error), OTM is still creating a shipment. This is problematic as the distance is unknown and the cost is based on this distance, therefore making the cost incorrect.
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