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OTM Continues to Rate Shipment Even Though Unable to Calculate a Valid Distance (Doc ID 1984980.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Transportation Management - Version 6.3.3 to 6.3.5 [Release 6.3]
Information in this document applies to any platform.


A Rate Record is configured with a Rate Cost based on distance.

During the evaluation of this rate, if the distance fails to calculate for a known reason (i.e. 3rd party software such as PcMiler/MileMaker returning error), OTM is still creating a shipment. This is problematic as the distance is unknown and the cost is based on this distance, therefore making the cost incorrect.





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