401K ER Match Shows On Check Writer (XML) Output For Tax-Only Supplemental Payroll Run (Doc ID 1985115.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Oracle Payroll - Version 12.1 HRMS RUP8 to 12.1 HRMS RUP8 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, US Payroll - General

ACTUAL BEHAVIOR
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When processing a "tax only" SUPPLEMENTAL payroll, the output of the "Check Writer (XML)" job includes period-to-date 401(k) ER MATCH information identical to the period-to-date amount taken/reported on the most recent REGULAR payroll. To be clear, neither the 401(k) EE deductions or the ER match are actually taking place in this SUPPLEMENTAL payroll, but this period-to-date balance is being reported in the XML output from the "Check Writer (XML)" concurrent request (in the EMPLOYEE_OTHER_INFORMATION node).

EXPECTED BEHAVIOR
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Expect 401(k) information to be accurate on the Checkwriter output.

STEPS
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Regular Payroll is run for Pay Period 18-MAY-2014 - 24-MAY-2014 Payment Date 27-MAY-2014
Payroll  Archive shows the correct value for 401k ER Match ($24.00)
Employee Run Results Report shows 24.00 processed for 401k ER Match

Supplemental Payroll is run for Pay Period 25-MAY-2014 - 31-MAY-2014 Payment Date 28-MAY-2014
Payroll  Archive shows the incorrect value for 401k ER Match ($24.00).  It is pulling the Pay Value from the previous Pay Period (This is NOT correct)
Employee Run Results Report shows 0.00 processed for 401k ER Match (This is correct)
CheckWriter XML shows 24.00 for the 401k ER Match from the previous Pay Period (This is NOT correct)
THIS IS THE ISSUE.  Payroll Archive and Checkwriter XML are showing the prior Pay Periods 401k ER pay value information


Regular Payroll is run for Pay Period 25-MAY-2014 - 31-MAY-2014 Payment Date 03-JUN-2014
Payroll  Archive shows the correct value for 401k ER Match ($24.00)  YTD is Correct  (This is correct)
Employee Run Results Report shows 24.00 processed for 401k ER Match (This is correct)



BUSINESS IMPACT
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The issue has the following business impact:
Checks are being printed with 401(k) match information implying that a match took place as a result of the earnings on the check. No 401(k) EE contributions or ER match is taking place on the check, so this is misleading at best. And employees are either confused by the output or develop the opinion that Oracle Payroll is somewhat less than trustworthy.

Cause

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