RMA Lines Showing up in Reverse Order on RMA Receipt in the Mobile and Leading to Split Lines (Doc ID 1985139.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Inventory Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
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Symptoms

In Oracle Warehouse Management System, system always receive the last order line first when doing RMA receipt on mobile. This is happening for a RMA with multiple lines of the same item.

ACTUAL BEHAVIOR
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Customer has created a RMA order with 2 line for same items with the following quantities:
Line 1 - 8.07
Line 2 - 8.09

When trying to receive in MSCA, it is now showing the lines.

So user received 8.07 using LPN 1 , then 8.09 using LPN 2
But when checking the order line. Line 2 is split with 8.07 and 0.02 respectively

Cause

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