RMA Lines Showing up in Reverse Order on RMA Receipt in the Mobile and Leading to Split Lines

(Doc ID 1985139.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Inventory Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


In Oracle Warehouse Management System, system always receive the last order line first when doing RMA receipt on mobile. This is happening for a RMA with multiple lines of the same item.

Customer has created a RMA order with 2 line for same items with the following quantities:
Line 1 - 8.07
Line 2 - 8.09

When trying to receive in MSCA, it is now showing the lines.

So user received 8.07 using LPN 1 , then 8.09 using LPN 2
But when checking the order line. Line 2 is split with 8.07 and 0.02 respectively


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