Cycle Count Reservations Are Not Created For Lot And Serial Controlled Items When Curtail Pick Exception Or Change Locator/LPN exception Is Raised (Doc ID 1985194.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Warehouse Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Curtail Pick Exception Not Working after application of the following patch:
17232327:R12.WMS.C - This ER will allow tasks to be dispatched continuously without returning to the main menu

Expected Behavior
----------------------------
With "DISPATCH_CONTINUOUSLY=YES" after raising the exception "Insufficient Stock", system should go to next task.

Observed Behavior
------------------------
In this case the exception page remains.
If the user clicks on the Reason code, system throws an error " Can not delete more than one reservation at a time|Error: cannot place or transfer a reservation for 0 or negative quantity"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Initial quantity needs to be picked is 260.
2) Click on Exception and raise an Exception "Partial Pick".
3) This will go to Load page again.
4) Give 200 quantity into LPN 1234.
5) Again click on Exception.
6) This time raise an exception "Insufficient Stock".
7) However, after raising the exception for 'Curtail Pick' the system should take the user back to the Picking Menu or next task, but in this case the exception page remains.
If the user clicks on the Reason code, system throws an error " Can not delete more than one reservation at a time|Error: cannot place or transfer a reservation for 0 or negative quantity"

Changes

 

Cause

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