My Oracle Support Banner

Offer Check Book: Earned And Utilized Amounts Are Showing As Zero In Offer Check Book Screen (Doc ID 1985364.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Navigation: Oracle Trade Management User (R) > Trade Planning > Offers > Select Offer > Budget (Checkbook)

Offer Check Book Earned and Utilized amounts are showing as zero in offer check book screen even thought earnings exist for an offer. User is able to see the earnings in the detail section but the summary line shows as zero.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.