Getting Error From EAM_MATERIAL_VALIDATE_PUB Procedure Check_shortage When Checking Material Shortag

(Doc ID 1986029.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, TXNS

When attempting to check material shortage for work order in self service mode, the following error occurs.

ERROR
-----------------------
ORA-06502: PL/SQL: numeric or value error: character string buffer too small in package EAM_MATERIAL_VALIDATE_PUB procedure check_shortage

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Select work order 217940 and click on Check Material Shortage button.

Cause

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