Tax Certificate On Self-Service Is Duplicating

(Doc ID 1986301.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (South African) - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Tax Certificates on Self-Service is duplicating

When logging in as an employee and searching for the specific years IRP5, the IRP5 is duplicated. 3 records display of the same IRP5. Only one Tax pre-process for this employee exists.

EXPECTED BEHAVIOR
-----------------------
IRP5 should appear in a single record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as employee
2. Search for specific years IRP5
3. IRP5 is duplicated, 3 records display of the same IRP5

Cause

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