Receivables Credit Memo Issue:Applied Credit Memo Has Different Number Of Distributions Than Invoice (Doc ID 1986393.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
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Number of AR Distributions between Invoice and Applied Credit Memo did not match though the profile 'AR: Use Invoice Accounting For Credit Memos' is set to Yes.

Business Scenario and criticality:
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Requirement is to populate multiple AR Distributions for certain Invoice lines.

Expect the same number of AR Distributions for the Applied CM

 Replicated this issue with AI as well as manual credit application on the Invoice (Transaction WB -> Actions -> Credit)

Steps to replicate:
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1. Import an Invoice without accounting rules. This invoice has one 'LINE' which has multiple distributions.
2. Import an 'Applied' CM for this Invoice.
3. Verify the number of AR Distributions b/w Invoice and CM.

Cause

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