Error when Capturing Counter Readings: "This Counter or its Object Counter have a lock on reading date (dd-mmm-yyyy). Please provide the value timestamp later than this date" (Doc ID 1986434.1)

Last updated on MARCH 04, 2015

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When capturing a counter reading in Service Contracts, the following error displays:

ERROR
This Counter or its Object Counter have a lock on reading date (dd-mmm-yyyy). Please provide the value timestamp later than this date.

Cause

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