Order Import errors with: ORA-01422: exact fetch returns more than requested number of rows in Package OE_CREATE_ACCOUNT_INFO Procedure create_account_layer (Doc ID 1986773.1)

Last updated on MAY 03, 2015

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to import Sales Order
the following error occurs.

ERROR
-----------------------
ORA-01422: exact fetch returns more than requested number of rows in Package OE_CREATE_ACCOUNT_INFO Procedure create_account_layer


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Order, Returns
2. Import Orders
3. Order Import Request

 

Cause

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