Ability To Set Maximum Number Of Hours For Labour Debrief Line In Field Service (Doc ID 1986880.1)

Last updated on MARCH 31, 2015

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
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Currently is not possible to specify the maximum quantity of debrief hours on a debrief line during labor debrief.
There is no limitation on the number of hours that can be entered.

EXPECTED BEHAVIOR
-----------------------
To have the ability to restrict the quantity entered on a labor debrief line.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Service request and a task
2. For the task, create a Debrief and enter labor lines
3. There is no option to limit the number of hours entered in a debrief labor line.


Cause

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