Unable To Access Product Tab

(Doc ID 1987112.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to open the PRODUCT tab in Marketing or Trade Management. When clicking on the tab receive an error message:

ERROR MESSAGE

The following error occurred.  Contact your system administrator if the error persists.

Cause

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