RTI GB Update NI Category Error: ORA-20001: System Er (Doc ID 1987168.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, UK Payroll on test instance

When attempting to process the concurrent request: RTI GB Update NI Category, the following error occurs.

ERROR
-----------------------
ORA-20001: System Er


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From UK HRMS Manager responsibility
2. Create a new employee, aged 20
3. Enter assignment details, and set the NI category as I
4. Change the date of birth for the employee so that they are now 21.
5. Process the concurrent request.



Cause

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