UPK: 'Input File Is Missing'' After Applying The 12.1.0.1 BRANDED ESP1 To A 12.1.0

(Doc ID 1987204.1)

Last updated on MARCH 25, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
=============
Customer has a BRANDED version of UPK 12.1.0.1
OS - Microsoft Windows x64 (64-bit)
Browser - IE 9


ERROR MESSAGES
=================
Input file is missing error


BUSINESS IMPACT
================
The customer is not able to preview Job Aid topics after apply branded ESP1

Cause

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