Oracle error-20001:APP-FND-01972: When Trying To End Date A Responsibility Assigned To A User
(Doc ID 1987250.1)
Last updated on SEPTEMBER 14, 2023
Applies to:Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Application Object Library - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3
When attempting to add or remove an end_date for a responsibility that is assigned to a user an error occurs.
Oracle error-20001:APP-FND-01972:Error in FND_USER_RESP_GROUPS_API. Update_ Assignment. Cannot update this row because there is no direct assignment of the user XXX to the role FND_RESP\XXX\XXXXXXXXX\STANDARD in the workflow user/Role table. has been detected in FND_USER_RESP_GROUP_API.UPDATE_ASSIGNMENT.
The issue can be reproduced at will with the following steps:
1.Navigate to the System Administrator responsibility > Security > user > define form
2. Choose a responsibility and try to update it. ( ie. Add or Remove the end date)
3. An error occurs.
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