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12.2 E-Business Suite Technology Stack Login Fails After Database Upgrade To 12c With Error 'The system has encountered an error when servicing the request with initialize class oracle.apps.fnd.common.WebAppsContext' (Doc ID 1987505.1)

Last updated on JUNE 06, 2024

Applies to:

Oracle Applications DBA - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2Cloud]
Oracle E-Business Suite Technology Stack - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Technology Stack, Database for Applications Technology related issues

 

 

 

 

 



E-Business Suite Login fails after 12c Database Upgrade and successfully starting the services per <Note 1926201.1> .

When accessing the EBS login page in browser the following error is received:

The system has encountered an error when servicing the request, Please try again. If the error persists, please contact the system administrator

In the Middle Tier log files following errors can be observed:

oacore_server1.out
-----------------
<Mar 7, 2015 7:48:22 AM EST> <Error> <ServletContext-/OA_HTML> <BEA-000000> <AppsLogin Servlet initialization failed ::
java.lang.NoClassDefFoundError: Could not initialize class oracle.apps.fnd.common.WebAppsContext
at oracle.apps.fnd.sso.Utils.getAppsContext(Utils.java:550)
at oracle.apps.fnd.sso.SessionMgr.loadInstalledLanguages(SessionMgr.java:4086)
at oracle.apps.fnd.sso.SessionMgr.getInstalledLanguages(SessionMgr.java:3872)
at oracle.apps.fnd.sso.Utils.getBaseInstalledLangCode(Utils.java:1491)
at oracle.apps.fnd.sso.Authenticator.<clinit>(Authenticator.java:45)

  
Truncated. see log file for complete stacktrace

oacore_server1.log

-----------------

####<Time / Date> <Error> <HTTP> <ebs-xxxxx> <oacore_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <0000KjoFsSR9DgALrah8iY1Kyj66000002> <1425732061112> <BEA-101165> <Could not load user defined filter in web.xml: oracle.apps.fnd.security.LeakDetectionFilter.
java.lang.NoClassDefFoundError: Could not initialize class oracle.apps.fnd.common.WebAppsContext
at oracle.apps.fnd.security.AppsServletFilter.init(AppsServletFilter.java:148)
at oracle.apps.fnd.security.LeakDetectionFilter.init(LeakDetectionFilter.java:69)
at weblogic.servlet.internal.FilterManager$FilterInitAction.run(FilterManager.java:343)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.FilterManager.loadFilter(FilterManager.java:96)
at weblogic.servlet.internal.FilterManager.preloadFilters(FilterManager.java:57)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3163)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1520)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:486)

...

####<Mar 7, 2015 7:41:01 AM EST> <Error> <HTTP> <ebsnp-xxxxx> <oacore_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <0000KjoFsSR9DgALrah8iY1Kyj66000002> <1425732061114> <BEA-101165> <Could not load user defined filter in web.xml: oracle.apps.jtf.cabo.interceptor.JTFWrapperFilter.
java.lang.NullPointerException
at oracle.apps.jtf.cabo.interceptor.JTFWrapperFilter.init(JTFWrapperFilter.java:81)
at weblogic.servlet.internal.FilterManager$FilterInitAction.run(FilterManager.java:343)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.FilterManager.loadFilter(FilterManager.java:96)
at weblogic.servlet.internal.FilterManager.preloadFilters(FilterManager.java:57)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3163)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1520)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:486)

...

####<Mar 7, 2015 7:48:22 AM EST> <Error> <ServletContext-/OA_HTML> <ebsnp-xxxxx> <oacore_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <0054B8rNX7l9DgALrah8iY0003tK00000T> <1425732502746> <BEA-000000> <AppsLogin Servlet initialization failed ::
java.lang.NoClassDefFoundError: Could not initialize class oracle.apps.fnd.common.WebAppsContext
at oracle.apps.fnd.sso.Utils.getAppsContext(Utils.java:550)
at oracle.apps.fnd.sso.SessionMgr.loadInstalledLanguages(SessionMgr.java:4086)
at oracle.apps.fnd.sso.SessionMgr.getInstalledLanguages(SessionMgr.java:3872)
at oracle.apps.fnd.sso.Utils.getBaseInstalledLangCode(Utils.java:1491)
at oracle.apps.fnd.sso.Authenticator.<clinit>(Authenticator.java:45)
at oracle.apps.fnd.sso.Utils.<clinit>(Utils.java:675)
at oracle.apps.fnd.sso.AppsLoginRedirect.AppsSetting(AppsLoginRedirect.java:369)
at oracle.apps.fnd.sso.AppsLoginRedirect.init(AppsLoginRedirect.java:442)

  

Changes

EBS 12.2.4 Database Instance upgraded to 12c as per Doc ID 1926201.1 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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