WMS Putaway Exceptions Are Hidden In WMS Control Board

(Doc ID 1987720.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The Warehouse Control Board is not showing Exceptions used during the putaway of inbound tasks. The completed task is seen, but the exception does not appear in the Exceptions tab.

EXPECTED BEHAVIOR
-----------------------
Expect to see exceptions displayed for complete inbound tasks.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform a receipt of a PO on the mobile.
2. Perform the putaway operation and confirm a different locator than the one suggested. The Exceptions LOV will appear.
3. Chose the appropriate exception.
4. Go to the Warehouse Control Board and query the completed inbound task.
5. Click on the Exceptions tab and note that the exception used during the putaway drop, does not appear.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms