R12: Getting Error When Trying To Cancel Standard Purchase Order Or Release - 'Open Releases Exist Against The Document' (Doc ID 1987884.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

While trying to cancel a Standard Purchase Order, gives an inaccurate error that open releases exist even though this is a standard PO

ERROR

Error: Document # XXXX, Line #19 :
Open releases exist against the purchase document

Error: Document # XXXX, Line #20 :
Open releases exist against the purchase document

Steps to reproduce:

1. Navigate to: Purchase Orders > Purchase Order Summary
2. Query Purchase Order from Purchase Order Summary
3. Select  Menu > Tools > Control
4. Select ‘Cancel PO’ from the Control Document Menu, click ‘OK’.
5. Click ‘OK’ on the caution warning.
     - getting the errors

Unable to cancel the PO.

Cause

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