Copy order lines to an existing order Error: Record is currently being worked on by another user

(Doc ID 1987920.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Transaction Entry

When attempting to copy an order, adding lines to an existing order,
the following error occurs.

Record is currently being worked on by another user,
Please try to update it later

The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Open Quick Sales Order form,
Query an existing order (order #1)
Leave the window open
3. Open another window for quick sales order
Query query order (order #2)
>actions >copy
quick copy
add lines to: existing order: order #1
Get the error


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