Copy order lines to an existing order Error: Record is currently being worked on by another user (Doc ID 1987920.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Transaction Entry

When attempting to copy an order, adding lines to an existing order,
the following error occurs.

ERROR
-----------------------
Record is currently being worked on by another user,
Please try to update it later

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Open Quick Sales Order form,
Query an existing order (order #1)
Leave the window open
3. Open another window for quick sales order
Query query order (order #2)
>actions >copy
quick copy
add lines to: existing order: order #1
Get the error

Cause

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