RG23D Register Manual Entry Form Showing Null Value For Quantity, ED and Sh Cess Details When Transactions Type Is Return (Doc ID 1987993.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Excise - Order to Cash Cycle

ACTUAL BEHAVIOR
---------------
RG23D Register Manual Entry form showing null value for quantity, ED and Sh Cess details when  transactions type is Return


STEPS
-----------------------
 1) Definen the new item  
 2) Do the RG23D Manual Receipt using the RG23D Manual  Register  form
 3) Find that on-hand quantity
 4) Create the Sales Order in Trading Organization
 5) Do the Receipt  match
 6) do the Shipment
 7) Created the RMA Order for  Partial quantity
 8) Created  the RMA Receipt  
 10) Using the tools >View  Register verified that RG23D Register got updated or not
 11)Now Query the RG23D Manual Register for
 i) Transaction type = Receipt
   Find that all details
 ii) Transaction type = Issue
   Find that  all details
 iii) Transaction Type = Return
  Could not find out the all details



Cause

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