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Customer Contacts MailStop Not Available In R12 Customer Page (Doc ID 1988010.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

We have upgraded from 11.5.10.2 to R12.1.3. After upgrade we are not able to see Mail Stop ids in R12 webpages.
We followed the Doc ID 1546226.1. And Run the Mailstop Migration program, but it solved only Customer Site level contact mail stop issue. It did not picked Customer Account Contact mail stop.

Cause

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In this Document
Symptoms
Cause
Solution
References


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