Unable To View Saved Comments on Process Instructions (Doc ID 1988167.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle MES for Process Manufacturing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Touch Screen UI

ACTUAL BEHAVIOR
---------------
On Process Instructions for an operation, there is a Comments button that allows you to enter comments, but there does not seem to be a way to later view those comments. Once you have saved them, or completed the step or batch, the button is disabled.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to later view the comments that were entered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute an instruction
2. Click the Comments button and enter comments.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Comments functionality because there is no way to see them later..

Cause

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