Penserver Pay Hist Extract Completes With Error Due To "Timeout While Writing To Dbms_pipe." (Doc ID 1988331.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Penserver, on development instance

When attempting to process the penserver interface, the following error occurs.

ERROR
-----------------------
BENXTHRD module: Extract Thread
+---------------------------------------------------------------------------+

Current system time is 20-FEB-2015 08:08:18

+---------------------------------------------------------------------------+

**Starts**20-FEB-2015 08:08:19
Timeout while writing to dbms_pipe. You must run monitor the trace pipe using PYUPIP if trace is enabled.


**Starts**20-FEB-2015 08:07:53
ORACLE error 1086 in FDPSTP

Cause: FDPSTP failed due to ORA-01086: savepoint 'UPDATE_EXT_RSLT' never established
ORA-06512: at "APPS.BEN_EXT_RSLT_API", line 391
ORA-20001: HR_51356_UTILITY_PIPE_TIMEOUT:
ORA-06512: at "APPS.PQP_GB_PSI_FUNCTIONS", line 173
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
PQP_GB_PSI_FUNCTIONS.PQP_Penserver_Extract : 29273
Second call to PQP_GB_PSI_FUNCTIONS.PQP_Penserver_Extract
calling ben_process : 29273
Total People Scanned: 1830
l_num_range: 92
l_threads: 6
PQP_GB_PSI_FUNCTIONS.set_shared_globals : 29294
PQP_GB_PSI_FUNCTIONS.chk_penserver_basic_criteria : 29294



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply <patch 20066028>
2. Process the penserver interface and review the log files generated.



Cause

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