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Interface Trip Stop Process Running Long For Large Deliveries (Doc ID 1988388.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Shipping Execution - Version 12.1 and later
Oracle Advanced Pricing - Version 12.1 and later
Oracle Order Management - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Interface trip stop takes 5 hours when running for a large amount of records such as 53,000.

The following is identified as the most expensive SQL statement:


Customer does not want to defer the Interface Trip Stop process and run it individually using "Interface Trip Stop - SRS" because they would cause dead locks as detailed in note below.
They have scenarios where the same order could get shipped in multiple deliveries: Deadlocks occur when Multiple ITS processes are running (Doc ID 822636.1)


STEPS TO REPRODUCE THE ISSUE
The issue can be reproduced at will with the following steps:
1. Ship Confirm API


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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