When Attempting To Create An Offer Or Claim, The User Can Select The Item But Item Categories Are Not Available For Selection In The LOV (Doc ID 1988528.1)

Last updated on MAY 10, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to select item category in trade management

Whilst trying to create offer or claim, the user can select the item but item categories are not available, only the Default category is available for selection

EXPECTED BEHAVIOR
-----------------------
Expect that all the valid item categories are shown in the selection list

STEPS
-----------------------

1.Attempt to create an offer or a claim
2. Select item category
3. Select the search icon and then enter Go
4. Only default category is available for selection

BUSINESS IMPACT
-----------------------

Due to this issue, users cannot select the required category

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.