When Attempting To Create An Offer Or Claim, The User Can Select The Item But Item Categories Are Not Available For Selection In The LOV
(Doc ID 1988528.1)
Last updated on MAY 10, 2022
Applies to:
Oracle Trade Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Unable to select item category in trade management
Whilst trying to create offer or claim, the user can select the item but item categories are not available, only the Default category is available for selection
EXPECTED BEHAVIOR
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Expect that all the valid item categories are shown in the selection list
STEPS
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1.Attempt to create an offer or a claim
2. Select item category
3. Select the search icon and then enter Go
4. Only default category is available for selection
BUSINESS IMPACT
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Due to this issue, users cannot select the required category
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |