When Attempting To Create An Offer Or Claim, The User Can Select The Item But Item Categories Are Not Available For Selection In The LOV (Doc ID 1988528.1)

Last updated on JANUARY 04, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Unable to select item category in trade management

Whilst trying to create offer or claim, the user can select the item but item categories are not available, only the Default category is available for selection

EXPECTED BEHAVIOR
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Expect that all the valid item categories are shown in the selection list



STEPS
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1.Attempt to create an offer or a claim
2. Select item category
3. Select the search icon and then enter Go
4. Only default category is available for selection

BUSINESS IMPACT
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Due to this issue, users cannot select the required category

Cause

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