Unable To Update A Supplier Due To Error: This Taxpayer Id Is Used By Another Entity.

(Doc ID 1988774.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for the Americas - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Argentina Payables

When trying to update a supplier that has been created before upgrade from 11.5.10 to 12.2.3, this error appears:

This Taxpayer ID is used by another business entity.
Please enter a different Taxpayer ID

Update SINOPEC International Petroleium Services Corporation Argentina SRL - 68925 : Quick Update
Registry ID 20261


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Argentina localization
2. Path: Suppliers -> Entry
3. Query an upgraded supplier
4. Try to update the supplier
The following error occurs:

This Taxpayer ID is used by another business entity.
Please enter a different Taxpayer ID

Update SINOPEC International Petroleium Services Corporation Argentina SRL - 68925 : Quick Update
Registry ID 20261

Note: When searching by taxpayer id, 3071146252, the only supplier shown is this one.
The user wants to have the Taxpayer ID available in both customer and supplier.

The customer and the supplier are the same company, so they should be created with the same taxpayer ID.
The error only appear with this company, customer and supplier with the same Taxpayer ID.
This error happened, so far, with one upgraded supplier.

The issue has the following business impact:
Due to this issue, users cannot update the supplier.

Cause

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