Knowledge Management Spell Check Changes Previous Word And Continues To Select Ignored (Doc ID 1988907.1)

Last updated on MARCH 20, 2015

Applies to:

Oracle Knowledge Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, API & Schema

ACTUAL BEHAVIOR
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When using spell checking in the Oracle Knowledge Management application, even after selecting Ignore All option, the spell check continues to cycle through the same words.

Also, the spell checker is changing the previously ignored word rather than changing the selected word.

EXPECTED BEHAVIOR
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When using Ignore All option, the spell check should not show the words for which Ignore option has been selected.

STEPS
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The issue can be reproduced at will with the following steps:

Navigate to Knowledge management > create a solution > create statement enter the text 'Oracle E-Bis Suite famly of Service Applications provides true information-driven customer service' click spell check. When the spell checker highlights 'Bis' ignore it when it highlights 'famly' select family from the LOV and click change, Bis is changed to family and family is left unchanged.


Cause

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