My Oracle Support Banner

By Enrolling a student thru Learner Manager, Manager is getting placed in class instead of employee (Doc ID 1988913.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Learning Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
While trying to enroll the learner , manager is himself getting placed in the class

EXPECTED BEHAVIOR
-----------------------
The learner selected should be enrolled in the class

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner Manager >> Learning Management for Managers >>Employee Learning
2. Select an Employee >> Click on Action>> Select the class you want to enroll to
3. Click Enroll >> Approval performed>> Manager gets enrolled in the class.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, managers cannot enroll their direct reports to the class.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.