Last updated on MARCH 08, 2017
Applies to:Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
When attempting to create a manual journal in the Subledger Journal Entries page, the following error occurs.
You have encountered an unexpected error. Please contact the System Administrator for assistance.
The issue can be reproduced at will with the following steps:
1. Navigate to Payables>Accounting>Subledger Accounting>Journal Entries
2. Create Subledger Journal Entry using category Other/Manual
3. Enter Journal D/C equal amounts
4. Click on Complete>Final, the error above occurs
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms