Spares Management Error After Clicking On 'Assigned Parts' Button In Debrief HTML Form (Doc ID 1988977.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Spares Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, Spares Logistics

When clicking the 'Assigned Parts' button in Debrief HTML page, the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.InvalidOwnerException:
JBO-25030: Failed to find or invalidate owning entity: detail entity
DebriefLines, row key oracle.jbo.Key[49582 ].
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:3173)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1924)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Service Request.
2. Add part requirement.
3. Navigate to Debrief HTML Page
3. Go to Materials
4. Click on 'Assigned Parts' button. Expectation is to view the parts added in parts requirement.
5. Error message is displayed.


Cause

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