Unable To Create New Customer and Account: Provide a Positive Integer for Interest Rate, Interest Fixed Amount or Interest Schedule ID When Interest Type is Fixed Rate, Fixed Amount or Charges Schedule Respectively (Doc ID 1989008.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Receivables - Version 12 to 12.2.4 [Release 12.0 to 12.2]
Oracle Trading Community - Version 12 to 12.2.4 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

On : Customers Module

You are attempting to create a new customer account, from the Customer Standard form, and receive the following error:

ERROR
-----------------------
Provide a positive integer for interest rate, interest fixed amount or interest schedule ID when interest type is fixed rate, fixed amount or charges schedule respectively.


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
Create customer
Enter mandatory values and select Apply

Cause

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