Graphical Display of Asset Hierarchy Page Show ??? for Non-English Item Description (Doc ID 1989044.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Try to view instance's graphical configuration in a NLS instance. The item description in the page shows '???' instead of actual name

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Log in a NLS environment
2.Go to Item Instance Page and Query up an Item Instance
3.Go to Graphical Configuration page and see item description field shows ???

Cause

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