Function iReceivables Print Requests Page - Not Working After Patch 14486338 (Doc ID 1989161.1)

Last updated on MARCH 26, 2020

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Function iReceivables Print Requests Page - Not Working After Patch 14486338

In iReceivables 2.0 Internal responsibility function " iReceivables Print Requests Page" that allows iRec users to see their request but when you click on the page you get error: java.lang.NullPointerException
at oracle.apps.fnd.cp.viewreq.webui.ViewRequestsPageCO.processRequest(ViewRequestsPageCO.java:164) after you've applied 14486338 to your instance.

STEPS

The issue can be reproduced at will with the following steps:

1. Open iReceviables 2.0 Internal
2. Query user
3. Click All Locations
4. When iRec Opens Click Request Tab
5. Get Error

BUSINESS IMPACT

The issue has the following business impact:
Unable to use Print Requests page after applying the patch.