Asset Details Page Was Not Opened When User Click "Fixed Asset Number" Link On Asset Hierarchy Page (Doc ID 1989246.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

ACTUAL BEHAVIOR
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Unable to view asset details when click on 'Fixed Asset Number' link in asset hierarchy page.

EXPECTED BEHAVIOR
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Able to view asset details when click on 'Fixed Asset Number' link in asset hierarchy page.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Navigation: Asset Tab -> Query an Asset > Select Asset > Click on View > Select Hierarchy
3. Click "Fixed Asset Number" link => Can't open Asset details page

Cause

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