Customer HZ API :Customer Site Use Is Not Getting Active From Inactive Status When Implemented From HZ API
(Doc ID 1989265.1)
Last updated on APRIL 18, 2023
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Customers Module
ACTUAL BEHAVIOR
---------------
When using API HZ_LOCATION_V2PUB.UPDATE_LOCATION and HZ_PARTY_SITE_V2PUB.UPDATE_PARTY_SITE
Case1: Creating a customer using API with active status. Result: Site :Active,Location :Active.
Case 2: Updating the customer using API with active status.Result: Site: InActive,Site Use : InActive.
Case 3: Updating the customer using API with active status.Result: Site : Active,Site use : InActive.
EXPECTED BEHAVIOR
-----------------------
Expect in case 2 the location to be set to Active
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run API HZ_LOCATION_V2PUB.UPDATE_LOCATION and HZ_PARTY_SITE_V2PUB.UPDATE_PARTY_SITE
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct results with API execution.
Changes
Site Use is not getting updated from Inactive to Active mode.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |