'Function Not Available For This Responsibility' Error When Calling Parts Requirements From Debrief (Doc ID 1989286.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

When attempting to open Parts Requirement from Debrief form, the following error occurs:

ERROR
-----------------------
Function not Available for this Responsibility. Contact your System Administrator


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Debrief form.
2. Go to Tools/Parts Requirement.

Cause

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