Resources From Standard Operations Are Not Defaulted To The Work Order From Self Service (Doc ID 1989293.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On EAM - Enterprise Asset Management, 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
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The standard operations are not copying the resource requirements when creating/updating work orders in self-service pages.

EXPECTED BEHAVIOR
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The resource requirements defined on the standard operations should be defaulted in the work orders.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management > Setup > Routing > Standard Operations (or Setup Standard Operations)
2. Create standard Operation and add Resource on it.
3. Create Work Order in Maintenance Super User > Work Orders > Create Work Order (button) > Create Work Order Page.

Cause

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