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Program Level Rate Start and End Date Codes are Winning Over Those Defined at Enrollment Period for Plan Level (Doc ID 1989537.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

When processing the New Hire life event, rates are using the codes defined at the wrong level.

SET UP

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a new employee.
3. Process the New Hire life event and enroll.

Cause

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In this Document
Symptoms
Cause
Solution
References


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