MES for Process Manufacturing Dispensing Setup Screen Gives Internal Server Error When Clicking Apply (Doc ID 1989545.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle MES for Process Manufacturing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, MES/Dispensing

Dispense setup creation screen ends with error, "Internal server error". Moreover, the screen rises procesor use up to 100%, and sometimes hangs the database.

ERROR
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Internal server error


STEPS
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The issue can be reproduced at will with the following steps:
1. Click Apply on Dispense Setup page after entering data in required fields.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use Dispensing.

Cause

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