Item Status Change Requiring Multiple Saves (Doc ID 1989937.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Symptoms

On : 12.1.3 version,

When changing the item status for the first time, the status had to be saved twice in order to be applied to the item.

Note: Issue observed only for items that are created before the ICC is associated to the New Item Request (NIR).

Expected Behavior

Expect to save changes first time correctly

Steps

Select an item created before the ICC is associated to the New Item Request (NIR).
1. Navigate to an item in "Active" status
2. Click "Update"
3. Change the Item Status to "Future Delete" and Apply
4. Note that the item status is still "Active" after the page refreshes
5. If Steps 2-3 are repeated, the item status is then changed to "Future Delete"

Changes

Cause

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