Install Base Counter Association Page Shows Blank Rows

(Doc ID 1990142.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

ACTUAL BEHAVIOR
---------------
Install Base counter association page shows blank rows. This only happen when retrieve 11i counter groups but R12 counter group created after upgraded works fine

EXPECTED BEHAVIOR
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Expect all associated item for the same counter group display on the page without blank lines

STEPS
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The issue can be reproduced at will with the following steps:
1. 11i Counter group existing before upgraded to R12.1.3
2. Query counter group >'Item Association' do not show all associated items and shows some blank lines

Changes

Cause

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