Punchout Unable To Parse Shopping Cart After Applying Patches (Doc ID 1990150.1)

Last updated on JUNE 03, 2015

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Certain shopping carts are failing upon return to iProcurement. Get a java crash in PunchoutShoppingCartCXMLParser.class (v 120.1.12010000.4)

This began after applying <patch 20230808>, <patch 20315551>, and <patch 19602627>.

The error is:

ERROR
-----------------------
Error Code: 401 Invalid XML Format In Shopping Cart Document
Unable to parse the Shopping Cart XML.
XML Parser Type: PUNCHOUT_SHOPPING_CART_CXML

 

XMLParserException
XMLParserException
java.lang.NullPointerException
       at oracle.apps.icx.punchout.parsers.PunchoutShoppingCartCXMLParser.getItemVector(PunchoutShoppingCartCXMLParser.java:131)
       at oracle.apps.icx.punchout.parsers.ShoppingCartXMLParser.parseXML(ShoppingCartXMLParser.java:98)
       at oracle.apps.icx.punchout.server.PunchoutAMImpl.parseShoppingCartAndUpdateSite(PunchoutAMImpl.java:1860)
       at oracle.apps.icx.punchout.server.PunchoutAMImpl.handleShoppingCart(PunchoutAMImpl.java:1704)
       at oracle.apps.icx.punchout.server.PunchoutAMImpl.performCallback(PunchoutAMImpl.java:1347)



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms