Depot Repair Error: "CS_ServiceRequest_UTIL" - CS_API_SR_UNKNOWN_ERROR N P_TEXT CS_ServiceRequest_UTIL.Validate_Type" When Using The CS_ServiceRequest_PUB.Create_ServiceRequest API (Doc ID 1990197.1)

Last updated on OCTOBER 14, 2015

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to use the CS_ServiceRequest_PUB.Create_ServiceRequest API the following error occurs.

ERROR
CS_API_SR_UNKNOWN_ERROR N P_TEXT CS_ServiceRequest_UTIL.Validate_Type-ORA-20001: Oracle error -20001: ORA-20001: Oracle error -2074: ORA-02074: cannot SET NLS in a distributed transaction has been detected in fnd_global.set_nls.set_parameter('NLS_LANGUAGE','AMERICAN').

STEPS
Pass all the required details for the CS_ServiceRequest_PUB.Create_ServiceRequest API, the error occurs.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms