How is the Field install_site_id Updated In cs_incidents_all_b Table When Service Request Gets Created ? (Doc ID 1990225.1)

Last updated on MARCH 17, 2015

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

How is the feild  install_site_id  updated in cs_incidents_all_b table when SR gets created form form?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms