How is the Field install_site_id Updated In cs_incidents_all_b Table When Service Request Gets Created ?

(Doc ID 1990225.1)

Last updated on MARCH 17, 2015

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.


How is the feild  install_site_id  updated in cs_incidents_all_b table when SR gets created form form?


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