Error Occurs When User with Chinese Characters Triggers Report.
(Doc ID 1990297.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.9 to 6.4.0 [Release 6.2 to 6.4]Information in this document applies to any platform.
Symptoms
OTM was upgraded from 6.2.5 to 6.2.9. When logged in via the Chinese Character user (via nick name) and query a shipment and then trigger the report
Below errors are seen:
a. Session User is not same as Reporting User. Can't process request
b. java.lang.IllegalStateException: getWriter() has already been called for this response
java.lang.IllegalStateException: getWriter() has already been called for this response
at java.lang.Throwable.(Throwable.java:67)
at org.apache.catalina.connector.Response.getOutputStream(Response.java:578)
at org.apache.catalina.connector.ResponseFacade.getOutputStream(ResponseFacade.java:183)
The issue is not observed when logged in as a English Character user and same steps are performed
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
01. Log in via the Chinese Character user (via nick name) and queries a shipment and then does action >Print. Below errors are seen:
a. Session User is not same as Reporting User. Can't process request
b. java.lang.IllegalStateException: getWriter() has already been called for this response 01.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |